GENERAL TERMS
OF SALE

These general terms of sale apply to all commercial transactions carried out by the association VexCloud, provider of web and cloud hosting services, in accordance with the French law of 1901 governing associations.

They govern the relationship between VexCloud and its clients in the context of providing web and cloud hosting services.

Any subscription to a web and cloud hosting service offered by VexCloud implies unreserved acceptance of these general terms of sale.

Any conditions imposed by the client that contradict these GToS will not be binding on VexCloud unless expressly agreed in advance.

VexCloud offers a range of web and cloud hosting services as specified in its commercial offers. The features, specifications and prices of the services offered are subject to change without notice.

Descriptions, photographs and illustrations are for indicative purposes only and are not contractual.

Subscription to VexCloud services is made through an online ordering process or by any other means of communication accepted by VexCloud.

The subscription is subject to VexCloud's acceptance and may be refused without justification. Once the subscription is accepted, the payment terms and service availability are agreed between the parties.

The prices of services offered by VexCloud are quoted in euros and are inclusive of all taxes, unless otherwise stated.

Payment for services is made according to the terms agreed between the parties. In the event of late payment, late payment penalties may be applied.

The provision of hosting services is made according to the terms agreed between the parties. VexCloud strives to provide services within the specified timeframes, but cannot be held responsible for delays beyond its control.

The client is responsible for the configuration and use of services provided by VexCloud.

In accordance with applicable legislation, the client has a right of withdrawal of 14 days from the date of subscription to web and cloud hosting services.

To exercise this right, the client must notify VexCloud of their withdrawal decision in writing. If the client has started using the services before the withdrawal period expires, they agree to pay for the period of use.

The client agrees to use VexCloud services in a legal, ethical manner and in compliance with applicable rules.

The following activities are strictly prohibited:

• ✕DDoS attacks: It is forbidden to engage, facilitate or participate in DDoS attacks aimed at disrupting or making unavailable computer systems, networks or websites.
• ✕Phishing sites: The creation, hosting or promotion of phishing sites aimed at stealing personal, financial or confidential information is strictly prohibited.
• ✕Cryptocurrency mining: The use of resources provided by VexCloud to perform cryptocurrency mining without explicit authorization is prohibited.
• ✕Illegal content: It is prohibited to store, distribute or share illegal content, such as pornographic, defamatory, racist, discriminatory content, or content violating copyright.

VexCloud commits to providing services in accordance with the specifications agreed with the client. Its liability is limited to the provision of the subscribed services.

VexCloud cannot be held liable for indirect or consequential damages resulting from the use of the services.

VexCloud commits to respecting the confidentiality of personal data collected during commercial transactions and to using it solely within the framework of the commercial relationship established with the client.

Personal data will not be communicated to third parties without the client's prior consent, except where legally required.

VexCloud reserves the right to modify these GToS at any time. Clients will be notified of changes through appropriate communication channels.

By continuing to use the services after the GToS have been modified, the client accepts the new terms.

In the event of a dispute relating to the interpretation, performance or termination of these GToS, the parties will endeavor to find an amicable solution.

Failing that, the dispute will be submitted to the competent courts in accordance with applicable legislation.