Contact
A question? Let's talk.
Before ordering or about an existing service, the team answers by ticket, email or Discord.
- Recommended
Ticket from the client area
Best for technical and billing support: your request is linked to your services.
my.vexcloud.fr
Open a ticket Email
For general questions, partnerships or pre-sales enquiries.
Email the teamDiscord
Chat with the team and the community, or open a ticket on the server.
discord.gg/2vWFZy64tT
Join the Discord
Live service status
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The association
- Name
- VEXCLOUD
- Status
- French non-profit association (loi 1901)
- Registered office
- 2 rue de la Monnaie, 45110 Châteauneuf-sur-Loire, France
- SIREN
- 918 897 703
- RNA
- W452018740
Before you write
VPS are live in under 5 minutes after the order is validated. Dedicated servers are usually delivered within 5 business days after payment validation. Student offers are activated after proof verification, within 24 hours.
Services are billed monthly, with no commitment. Payment is made by card or PayPal from the client area. Full terms, including the 14-day withdrawal right, are in our terms of sale.
By ticket from the client area (recommended for technical and billing questions), by email at [email protected] or on our Discord server.